FAQs

What information do I need to supply for you to collect accounts for me?

Tanner Keller & Associates will commence action when you supply the debtor’s name, address, phone number and amount due. (Certainly supporting documentation such as a statement of account, invoices, credit applications and call notes are helpful.)
You can submit placements online at Online Placement, by email, fax, or by contacting your sales representative.

What type of accounts do you collect?

Tanner Keller & Associates collects commercial (B2B) receivables. (Note that debts incurred by contractors, farmers, self-employed individuals for example, are considered commercial because the purchases are for non-household purposes.)

What geographic areas do you cover?

Our collection effort spans the globe, as we collect claims anywhere in the world.

What is your success rate?

Studies through the Commercial Collection Agency Association indicate that a 60 day past due debt is 81.3% collectable. That figure drops to 69.6% at 90 days, 52.1% at six months, 39.1% at nine months, 22.8% at 1 year, and 9.3% at 2 years. Tanner Keller & Associates has consistently been found to be, in all competitive situations, the client’s choice as the top producing agency in maximizing net returns.

How much do your services cost to help collecting my past-dues?

Recommendations on the right services for your situation can quickly be determined after a free, no-obligation consultation with a sales professional at Tanner Keller & Associates. We have clients that have experienced cost levels as low as 1%. Most of our services are available on a contingent fee basis—meaning no out-of-pocket expense to you unless your money is recovered.

Can you handle litigation if necessary?

Yes, Tanner Keller & Associates can file suit anywhere in the country through our network of attorneys. However, one aspect that we are most proud of is that 97.1% of all dollars we recover are done without litigation. We evaluate each placement to make a recommendation whether or not a lawsuit is in your best interest. If it’s determined that we should proceed, Tanner Keller & Associates will serve as your liaison throughout the process, minimizing your need to monitor events on a daily basis.